Privacy Policy

Velzux - Privacy Policy

Last updated: April 02, 2026

At Velzux, we value your trust. Our privacy policy is designed to ensure your high-quality jewelry shopping experience is safe and secure. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase fromΒ velzux.com.

1. Personal Information We Collect We collect personal information directly from you when you interact with our store. This includes:

  • Contact details: Name, shipping address, contact number, billing address, and email address.

  • Financial information: Payment card details and transaction history (processed through secure gateways).

  • Order details: Items you view, add to cart, or purchase.

  • Device information: Your IP address and browser type to improve your shopping experience.

2. How We Use Your Information We use your information to:

  • Fulfill Orders: To process payments, arrange shipping, and provide order confirmations.

  • Customer Support: To respond to your inquiries via support@velzux.com.

  • Marketing: To show you personalized offers and updates about our jewelry collections (only if you opt-in).

  • Security: To detect and prevent fraudulent transactions.

3. Sharing with Service Providers To provide you with a premium experience, we share your data with trusted partners:

  • E-commerce Platform: To power our online operations.

  • Shipping Partners: To deliver your high quality jewelry to your doorstep.

  • Payment Processors: To ensure your transactions are 100% encrypted and safe.

4. Your Rights Depending on your location, you have the right to access, correct, or delete your personal data. You can exercise these rights by contacting us at our official support email.

5. Cookies We use cookies to remember your preferences and understand how you use our site, so we can make Velzux better for you.

6. Contact Us If you have questions about our privacy practices, please contact us at: Email: support@velzux.com