Shipping Policy

Velzux Shipping Policy

Shipping & Delivery

Welcome to Velzux, we focus on providing high-quality jewelry with a reliable delivery process across the United States. We keep our process simple and transparent for our valued customers.

1. Shipping Area & Cost

• Location: We ship to all addresses within the United States only.

• Shipping Fee: We offer FREE Shipping on all orders. No hidden charges.

2. Delivery Timeline We work hard to get your order to you as fast as possible.

• Order Processing: 1-3 Business Days (Order verification and preparation).

• Shipping Time: 5-10 Business Days for delivery to your doorstep.

3. Order Tracking We believe in keeping you updated. Once your order is dispatched, you will automatically receive a Shipping Confirmation Email containing your tracking number and a link to track your package. You can check your delivery status 24/7 through that link.

4. 24/7 Customer Support We are available around the clock to help you with your purchase.

• Response Guarantee: We will respond to your email or message within 24 hours.

• Availability: 7 days a week, 24 hours a day.

5. Quality Assurance Each piece of jewelry is inspected for high quality before it is dispatched to ensure it meets our standards and yours.